I have to add, that you guys have a great team at the Caringbah store. We were there on Sunday & all the staff were very attentive and answered all our questions with some great advise. So thanks, and keep up the great work guys, cause I'm still in need of quite a few things for our regular family camping trips, so will be back yet again soon
This morning we went to BBQ's Galore at Warrawong to purchase a Weber BBQ. We stood in the shop for some 10 minutes. Two women who were working there would not even acknowledge us, we were the only people in the shop. Frustrated with the terrible service we walked 100 metres into your shop at Warrawong. We were greeted by a young man called Drew. The service was fantastic, he could not do enough for us, so we spent almost a thousand dollars in your shop. What a delightful experience, my compliments to you and your staff, as I am informing you of this nice experience in your store, I also informed BBQ's Galore of their terrible service and they lost a sale and you got one, simply because of Drew and his politeness.
Just a big thank you for all your help with getting the Yabbie kayak to me before Christmas. My son loved it and my daughter also loves her Octopus.
"I would like to pass compliments to your company. I'm very impressed and happy with my purchase. I bought a Fraser 4 dome tent 12mths ago. Been on several camping trips in that time, most recently camped right on the coast at Kiama. Every afternoon a strong wind would pass through, and we even endured a terrible storm. And I must proudly say that my tent really got a work out. But it never moved a muscle! Other campers had tents which were bending and blowing in the wind. Diamantina really are a quality and trusted Australian brand! I tell everyone proudly when they ask what brand my tent is that it's a Diamantina. Couldn't be happier. Thanks Diamantina!"
"Just wanted to let you know that I have fantastic service off Katie today. I needed some replacement handles for my ‘campfire’ stove and frypan which I purchased off you guys- and she followed it up promptly with a great outcome… not too common in retail today from my experience. You are lucky to have her. Thanks again."
The Diamantina Villa 12x9 tents were fantastic. They withheld a very hot season for us and to my knowledge did not fade. The quality of the tents show little wear and tear as to be expected but we will be able to put them up again this year for our guests to use when they are sick of using their own camping equipment and want to sleep in a real bed for a night or so.
"We went to Tuggerah to buy a gazebo. We are very impressed with the skill Brett treated us. He was polite, and put his suggestions very effectively. Also he organised us a product from another store due to our time constraints. We'll be back. Kind regards. Peter"
You guys have a huge variety of not just camping and outdoor leisure. Lovely staff willing to help. .. and great prices.